Key Role Information

Salary
£31,980.00 - 33,870.00
Job type
Full Time
Contract type
Permanent
Closing
08/07/2026 16:00
Start
1 September 2026
Contract term
TTO - Term time only
Pay grade
NJC Support Staff | NJCIL7 - NJCIL11
Department
Pastoral (MAT)
Key stage
Key Stage 3, Key Stage 4
Hours per week
40.00
Weeks per year
44.087
Visa sponsorship
No

Your Role

Phoenix Academy is seeking an dedicated Pastoral Support Manager to join our team in September 2026.


Phoenix Academy is seeking an outstanding Pastoral Support Manager to join our team in September 2026. We are looking for a highly organised and proactive colleague to join Phoenix Academy in supporting our students to achieve their best outcomes.


Phoenix Academy is a flourishing mixed, non-selective secondary school and sixth form in Shepherd’s Bush, London, admitting students from ages 11 to 18. We are incredibly proud to have achieved an 'Outstanding in all areas' Ofsted result in 2024, a testament to our unwavering commitment to excellence in teaching, student achievement, and overall school performance. This achievement highlights our dedication to providing the highest standard of education and a nurturing, supportive environment for all our students.


As part of the Future Academies Multi-Academy Trust (MAT), we share their vision of excellence and offer a stimulating, knowledge-rich curriculum, complemented by a broad range of extracurricular activities and a robust pastoral support system. Our inclusive community welcomes all children, ensuring they are challenged to be the best they can be and supported in every step of their educational journey. With the backing of our sponsors, Future, we work closely with top-tier teachers, leading universities, and some of the country’s most prominent employers to ensure that every student is equipped with the knowledge, skills, and ambition to excel in any path they choose. Our ethos is embodied in our Trust values—Knowledge, Aspiration, and Respect—and in our school motto, libertas per cultum (“freedom through education”).

Qualifications

GCSE Maths and English grade 4-9 (A-C) or equivalentessential
Current First Aid qualification desirable
Degree or equivalent qualificationdesirable

Skills

Organisational Fit

Commitment to safeguarding and promoting the welfare of children and young peopleessential

Personal Attributes

Has a willingness to demonstrate commitment to the Future Academies values and behaviours
Demonstrate emotional resilience, stamina, empathy and flexibility when dealing with challenge

Relevant Experience

Experience in a similar role

Relevant Skills

Excellent organisational skills, ability to prioritise work and manage conflicting demandsessential
Ability to be a good role model to young people – demonstrate and promote positive values, attitudes and behaviour, and maintain a high standard of professionalism essential
Ability to deal calmly, professionally and effectively with a diverse group of people at all levels both within and outswide the Trustessential
Build and maintain effective relationships and communicate appropriately with governors, staff, children and parentsessential
Excellent Communication and Presentation skills
Excellent organisational skills, ability to prioritise work and manage conflicting demands

About Us

Phoenix Academy

Tara Hulbert

t.hulbert@phoenix.futureacademies.org

The Curve
London
Greater London
W12 0RQ

Safeguarding Information

Future Academies is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and individuals that work with our young people to share this commitment.

We are committed to safer recruitment , and all appointments are subject to pre-employment checks, including an enhanced Disclosure and Barring Service (DBS) check, Children's Barred List information and online searches in accordance with Keeping Children Safe in Education (KCSIE) and any other statutory checks relevant to the role.

This post is exempt from the Rehabilitation of Offenders Act 1974. Shortlisted candidates will be required to complete a self-declaration of relevant criminal record information and any other information that may make them unsuitable to work with children. Candidates are not required to disclose cautions or convictions that are protected under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, as amended.

It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. Please refer to the Trusts Policy on the Recruitment of Ex-Offenders for further information.