Key Role Information

Salary
Pay Scale 5: £28,931 to £31,355 FTE (£26,277 to £28,478 pro rata)
Job type
Permanent
Contract type
Permanent
Closing
11/01/2026 00:00
Interview
TBC
Contract term
TTO Plus - Term time only plus weeks
Pay grade
Support Staff | 12 - 17
Department
Support Staff
Key stage
Key Stage 3, Key Stage 4
Hours per week
37.00
Weeks per year
41.000
Visa sponsorship
No

Your Role

Who We’re Looking For

We are seeking a caring, dedicated professional with experience supporting children and young people.

You will be:

  • Driven, approachable, and empathetic
  • Calm, confident, and resilient
  • Organised and reliable
  • Culturally sensitive and committed to the highest standards of professionalism

What Makes Us Special

  • A caring, inclusive culture that celebrates diversity
  • Strong relationships and a positive, respectful environment
  • Exceptional pastoral support for students and staff

Benefits You’ll Enjoy

  • Employee Assistance Programme with 24/7 confidential support
  • Family-friendly policies and flexible working options
  • Local Government Pension Scheme
  • Well-being initiatives, including flu vaccinations
  • Nationally agreed terms and conditions of service
  • Excellent transport links

PURPOSE OF THE ROLE

  • Champion and uphold the academy’s vision, values, and ethos.
  • Implement pastoral, safeguarding, attendance, and behaviour procedures effectively and proactively.
  • Ensure students are safe, feel supported, and receive high-quality pastoral care.
  • Build and maintain positive, professional relationships with parents and carers.
  • Identify, assess, and respond to students’ individual needs to promote their well-being and success.
  • Collect and analyse information, lead meetings, and maintain accurate and timely records.

MAIN DUTIES

Pastoral, Safeguarding and Well-being

  • Develop strong, supportive relationships with all students
  • Provide appropriate pastoral support that is well-matched to the needs of students, dealing with immediate and underlying issues to prevent problems recuring or escalating
  • Ensure students’ voices are heard and that they know what support is available
  • Ensure students are safe and feel supported
  • Administer first aid to students and staff as required
  • Remain vigilant for signs of bullying and safeguarding issues
  • Implement the school’s safeguarding systems confidently and consistently including safe and well checks

Promoting daily good attendance, punctuality, positive behaviours and attitudes to learning

  • Ensure the school is a warm, welcoming, inclusive place that students want to attend
  • Have high expectations for all students’ attendance, punctuality, behaviour, uniform, attitudes and progress
  • Actively drive the school’s pastoral, attendance, punctuality and behaviour routines and rotas
  • Respond to challenging behaviours in a calm and proportionate manner, use de-escalation strategies to help students self-regulate, and apply clearly defined consequences consistently and fairly when needed
  • Support the implementation of the schools’ rewards systems
  • Collect, collate, and share accurate information and evidence relating to investigations, suspensions, readmission and reintegration meetings, risk assessments, managed moves, alternative provision placements and permanent exclusions as required
  • Ensure students engage with meaningful reflection and restorative behaviours
  • Monitor students’ attendance, punctuality, behaviour, uniform and equipment, and intervene as required

Parental engagement and events

  • Maintain positive relationships with parents/carers, acting as their main point of contact
  • Ensure that issues relating to safeguarding and well-being, attendance, punctuality, behaviour, attitudes and progress are communicated clearly to parents/carers
  • Ensure that parent/carer views and knowledge of their child(ren) are included in decision-making about support for their child(ren)
  • Maintain a good working knowledge of statutory frameworks and guidance to provide accurate advice to parents/carers, and make them fully aware of their legal responsibilities and possible consequences where there are concerns
  • Lead meetings and reviews with parents/carers relating to safeguarding, well-being, attendance, behaviour and the support available
  • Lead admissions meetings and ensure that new student induction is effective
  • Support the delivery of transition processes and community events
  • Support with educational trips and visits from external agencies/speakers
  • Collate and provide work for absent students where appropriate
  • Ensure parent/carer details are accurate on the school’s management information system 

Identifying, assessing and meeting needs, and reducing barriers to achievement

  • Drive the school’s work relating to inclusion to ensure that students’ needs are being identified, assessed and met by liaising with colleagues and:
  • Proactively gathering information to better know and understand their students
  • Administering assessments and screening tools
  • Creating evidence-based student profiles and support plans
  • Delivering interventions based on students’ needs
  • Attending meetings with pastoral colleagues, SENDCO, Safeguarding Manager, DSL and SLT to discuss and address students’ safeguarding, well-being, attendance, punctuality and behaviour
  • Preparing information for and engaging with multi-agency meetings as required
  • Monitoring and reviewing support and interventions and adapting as necessary

METHODS OF WORKING - The post holder must:

  • Maintain strict confidentiality and adhere to data protection legislation and associated Trust policies at all times.
  • Demonstrate a clear understanding of, and commitment to, safeguarding and child protection, maintaining an awareness of relevant procedures and responsibilities.
  • Comply with the Trust’s Health and Safety Policy and ensure safe working practices in the performance of all duties.
  • Uphold and promote the principles of the Trust’s Equal Opportunities Policy in all aspects of the role.
  • Adhere to all other relevant Trust and school policies and procedures.
  • Undertake any training and professional development necessary to effectively carry out the duties of the post.
  • Perform any other reasonable duties commensurate with the level and responsibilities of the role, as required by the Trust.

Benefits

Benefits with Vivup
Access to 750+ discounts on everyday essentials
Blue Light Card
Access to lots of discounts for just £5 every two years
Discount for Teachers
Exclusive discounts, cashback & vouchers for Teachers & Education Staff. For teaching assistants, headteachers, administrators, and everyone in between.

Qualifications

GCSE Maths and English C (or equivalent)essential
First aid trained (or willing to train)essential
DSL trained (or willing to train)essential
Evidence of relevant and ongoing CPDdesirable

Skills

Experience

Experience of working with children and young people and their parents/carersessential
Experience of working within a community health or social services role
Experience of working with disadvantaged and/or vulnerable students
Experience of working within a school's pastoral team

Experience/Knowledge

Effective behaviour management essential
Building positive relationships with children and young people from diverse backgroundsessential
Current issues and recent developments in education especially relating to inclusion, attendance and behaviour
KCSIE and safeguarding

Relevant Skills

Enthusiasticessential
Self-motivatedessential
Resilient and calm under pressureessential
Reliableessential
Organisedessential
Honesty and integrityessential
High expectations of all studentsessential
Reflectiveessential
Emotionally intelligentessential
Commitment to safeguardingessential
Communication (oral and written)essential
Flexible and adaptableessential
Able to speak school community languages, especially Urdu, Panjabi, Slovak, Romani, Kurdish, Czech

About Us

The City of Derby Academy opened on 1st June 2013 replacing the predecessor Sinfin Community School. The academy has capacity for 1050 students aged 11-16. The academy offers easy access to Leicester and Nottingham as well as the Peak District.

City of Derby Academy

Adrian Harding

admin@cityofderbyacademy.org

Farmhouse Road
Sinfin
Derby
DE24 3AR

Safeguarding Information

Tapestry Learning Partnership is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. It is a criminal offence to engage or seek to engage in regulated activity or regulated work with children, if you appear on the DBS barred list. 

All appointments are subject to an Enhanced DBS check. The Trust is also a United Kingdom Immigration and Vetting Sponsor therefore, sponsorship for skilled worker visas may be available.

Further information about our commitment to Safeguarding can be found - https://www.qegsmat.com/documents/safeguarding 

Please be aware, the Trust may also consider performing an online presence check as part of their pre-employment checks. 

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare any cautions, convictions, reprimands and final warnings that are not protected (i.e. that are not filtered out) as defined by the rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020).