Key Role Information

Salary
£25,973 - 29,490
Job type
Part Time
Contract type
Permanent
Closing
09/11/2026 09:00
Interview
18 November 2026
Contract term
TTO Plus - Term time only plus weeks
Pay grade
Support Staff | 9 - 13
Department
Support Department
Key stage
Not Applicable
Hours per week
37.00
Weeks per year
46.300
Visa sponsorship
No

Your Role

Family Support Worker

Band 6

37 hours a week, term time only + 1 week, permanent

FTE Salary £29,171 - £33,121

Actual Salary £25,973 - £29,490 + SEN Allowance


Dove House is an Outstanding school and is one of five schools within Solent Academies Trust. We are seeking to recruit a highly organised, proactive and compassionate individual to join our family support team.


The Family Support Worker will, under the guidance of the Family Support Lead, provide high quality support to children and families as part of a multi-agency approach to improving outcomes for our pupils. This is a pivotal role requiring excellent communication skills.


Duties

  1. Work with staff to ensure that families receive any additional support that may be needed in order to gain support
  2. Provide support to families that may include signposting and/or making referrals for services
  3. Liaise professionally with external agencies
  4. Establish positive relationships with pupils, acting as a role model and setting high expectations.


Who we are looking for

You will:

  1. Hold a current UK Driving Licence with Business Insurance
  2. Have recent experience of working in a school
  3. Be an excellent communicator both verbally and written
  4. Be able to work as part of a team
  5. Have a good understanding of SEND
  6. Hold a recent Designated Safeguarding Lead qualification or be willing to train towards this
  7. Have excellent interpersonal skills; an active listener and the ability to have ‘difficult’ conversations where necessary
  8. Have excellent ICT skills
  9. Be resilient, patient, caring and understanding


Training will be given to the successful candidate.


Our Relational Culture Charter guides us to work together and support each other through: 

  1. Valuing Difference 
  2. Effective Communication 
  3. High Challenge & High Support to Empower 
  4. Respect for All 
  5. Solution-Focused Approaches 


We believe that when relationships thrive, people thrive – and so do the children and young people we serve.


By joining Dove House Academy, we offer you:

  1. Excellent staff induction with a commitment to high quality professional development aligned in relational leadership and HR excellence
  2. A culture rooted in relational practice, belonging, and well-being
  3. A workplace where your values, voice, and contribution truly matter
  4. Local Government Pension Scheme with the option of a 50/50 contribution to build over time
  5. Competitive employer pension contribution
  6. Increase in paid weeks after 5 years of service from 46.3 weeks to 47.1 weeks
  7. SEN Allowance with an increase after 3 and 5 years of service
  8. Confidential Counselling & Wellbeing Support Service
  9. Life Insurance - 3 times annual salary (for members of the pension scheme)
  10. Free onsite parking
  11. Access to our onsite Fitness Suite
  12. CPD opportunities to support Career development
  13. Employee Referral Scheme
  14. Employee Benefits Platform


The hours for these roles are Monday, Tuesday, Thursday, and Friday 8.00am – 3.45pm and Wednesday 8.00am - 4.30pm.  You will work for 39 weeks of the year; however, you will be paid for 46.3 weeks.Your salary will be paid over 12 months of the year.


If you want to make a positive difference and enrich the lives of our pupils, then this could be the school for you!


For more details, please visit our Jobs Board Dove House Academy | SAMpeople Recruit

 

For any questions, please email our talent team talent@solentacademiestrust.info.


Closing Date for applications is Monday 9th November 2026, 9am.


Interviews will be held week on 18th November 2026.

Benefits

SEN Allowance

Qualifications

Good qualifications in both English and Mathsessential
Relevant safeguarding qualification and/or trainingdesirable
Level 3 qualification in relevant discipline such as Health and Social Care, Childcare and Education, etc desirable
Level 3

Skills

CPD / Training

Awareness of confidentiality and safeguardingessential

Experience

High level of computer literacy and demonstratable ability to make use of the technology available including Microsoft Word and Excelessential
Strong understanding of the SEND Code of Practiceessential
Experience of working with children or adults with special educational needs and/or disabilitiesessential
Experience of and commitment to involving parents in the education of their children

Personal Attributes

Empathy for children with special needsessential
Organisation, time management and prioritisation skillsessential
Effective communication, interpersonal and organisational skillsessential
Ability to work effectively in a confidential environment and maintain confidentiality in all circumstancesessential
Passion for SEN specialismessential

Dove House Academy

Talent Team

talent@solentacademiestrust.info

Sutton Road
Basingstoke
Hampshire
South East England
RG21 5SU

Safeguarding Information

Solent Academies Trust welcome applications regardless of age, gender, ethnicity, or religion. Only applications submitted on the academy’s application form will be accepted Solent Academies are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to an enhanced Disclosure and Barring Service checks along with other relevant employment checks.