Key Role Information

Salary
£27,274 - £28,153 FTE [Actual salary £23,917.20 - £24,688]
Job type
Full Time
Contract type
Permanent
Closing
20/11/2026 09:00
Contract term
TTO Plus - Term time only plus weeks
Pay grade
Support Staff | 7 - 9
Department
Administration
Key stage
Key Stage 3, Key Stage 4
Hours per week
37.00
Weeks per year
45.600
Visa sponsorship
No

Your Role

We are seeking an Administration Assistant (Attendance) to join our dedicated support team at Callerton Academy. This is an exciting opportunity for an organised, professional and customer-focused individual to play a key role in supporting pupil attendance and the smooth day-to-day running of the school.

As our Administration Assistant, you will work closely with the attendance team to maintain accurate attendance records, manage daily absence reporting, support communication with parents and carers, and provide high-quality administrative and reception support. You will also assist with data management, event organisation and a range of office functions that contribute to the efficient operation of the academy.

WHAT WE ARE LOOKING FOR

The successful candidate will:

  1. Have excellent interpersonal and communication skills.
  2. Demonstrate strong ICT skills, including proficiency in Microsoft Word and Excel.
  3. Be able to manage competing priorities and work effectively under pressure.
  4. Deliver excellent customer service to pupils, families, staff and visitors.
  5. Be able to work independently whilst contributing positively as part of a team.
  6. Have previous administrative experience; experience within an educational setting and knowledge of SIMS would be advantageous.

WHAT WE CAN OFFER YOU

  1. A competitive salary - as an accredited Living Wage Employer, you’re guaranteed a wage that meets, and often exceeds, the real cost of living.
  2. Generous annual leave 
  3. Benefits including; excellent pension scheme, cycle to work scheme, free on-site parking
  4. An opportunity to work with highly-skilled professionals 
  5. Enthusiastic and motivated students 
  6. An exciting and extensive commitment to professional development 
  7. A school with its community at heart 
  8. Wider career development opportunities to be involved across the Gosforth Group

If you would like to discuss this vacancy further, or you are unable to complete the online application form and require this in another format please contact us by email: peoplecallerton@gosforthgroup.org.uk or telephone: 0191 429 9797, option 4.

We do not accept CV's. If you attach a CV to you application this will not be considered as part of the recruitment process.

Applications are shortlisted for interview as they are received, and so early application is encouraged. We reserve the right to commence the interview process and close the vacancy prior to this date. 

The Trust is committed to equality, inclusion and diversity and welcomes applications from all suitably qualified candidates.

Skills

Abilities, Skills and Knowledge

Excellent interpersonal and communication skillsessential
Ability to prioritise workload to meet deadlines without compromising on qualityessential
Ability to work on own initiative and as part of a teamessential
Able to work without supervisionessential
Excellent ICT and keyboard skills including the use of Microsoft applications (specifically Word and Excel) essential
Good working knowledge of SIMS

Experience

Experience of administrative and clerical duties in a school or office environmentessential
Experience of working within an educational setting, ideally an academy or school

Personal Attributes

Ability to deal confidently with a wide range of clientsessential
Ability to cope under pressure in a controlled, effective, efficient and friendly manneressential
Ability to relate well to colleagues, staff and studentsessential
Team player with initiativeessential
Honest, demonstrates integrity, confidence and self-motivationessential
Willingness to be innovative and ability to be creativeessential
Ability to form and maintain appropriate relationships and personal boundaries with studentsessential
A commitment to child protection and safeguardingessential
Ability to demonstrate a conscientious and flexible approach
Interest and commitment to the Trust as a community

Qualifications

Good general educationessential
First class customer care skillsessential

Qualifications and Training

Excellent telephone manneressential
First Aid Certificate

Special Requirements

Full clean UK driving licence

About Us


Callerton Academy

People & Culture Team

peoplecallerton@gosforthgroup.org.uk

Bedeburn Road
Newcastle
Newcastle upon Tyne
NE5 4JQ

Safeguarding Information

This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.  This means certain spent convictions and cautions are ‘protected’. Further information about filtering offences can be found in the DBS filtering guide and you can view our Policy on the Employment of Ex-offenders on our website within Trust Policies.    

Gosforth Group are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. References will be requested prior to interview for those candidates shortlisted. The successful candidate will be subject to an Enhanced Disclosure and Barring Service check, along with other relevant pre-employment checks.